Your privacy and data protection are important to us.
We appreciate your interest in our website and services. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1/ Access Data and Hosting
You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data).
This access data is used exclusively to ensure the smooth operation of the website and to improve our services. This processing is based on our legitimate interest in the proper presentation of our website, which outweighs any conflicting interests, as defined in Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. All access data is deleted no later than seven days after your visit to our website.
Third-party hosting services:
As part of processing on our behalf, a third-party provider performs the services of hosting and displaying the website for us. This serves our legitimate interest in the proper presentation of our services. All data collected during the use of this website or via forms provided in the online shop, as described below, is processed on their servers. Processing on other servers only takes place within the scope described here.
This service provider is located within a country of the European Union or the European Economic Area.
2/ Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g., via contact form or email), or when opening a customer account. Required fields are marked as such because we absolutely need this data to process your order, your inquiry, or to open your customer account. Without this information, you cannot complete your order, open an account, or send your inquiry. The specific data collected is evident from the respective input forms. We use the data you provide in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR for contract processing and handling your inquiries. After complete contract fulfillment or deletion of your customer account, your data will be restricted from further processing and deleted after the statutory retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this privacy policy. You can delete your customer account at any time, either by sending a message to the contact option described below or via a designated function in your customer account.
3/ Data sharing
For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will forward the payment data collected for this purpose to the bank commissioned with processing the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection policy of the respective payment service provider applies in this respect.
4/ Integration of the Trusted Shop Trustbadge
To display our Trusted Shops seal of approval and the collected reviews, as well as to offer Trusted Shops products to buyers after an order, the Trusted Shops Trustbadge is integrated on this website.
This serves to protect our overriding legitimate interests in the optimal marketing of our products and services, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
When the Trustbadge is accessed, the web server automatically saves a server log file containing, for example, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is not analyzed and is automatically overwritten no later than seven days after your visit to our website.
Further personal data is only transferred to Trusted Shops if you have consented to this, decide to use Trusted Shops products after completing an order, or have already registered to use them. In this case, the contractual agreement between you and Trusted Shops applies.
5/ Cookies and web analytics
To make your visit to our website more attractive and to enable the use of certain functions, to display suitable products, or for market research, we use so-called cookies on various pages. This serves our legitimate interests, which outweigh your interests, in an optimized presentation of our offerings in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser’s cookie settings. You can configure your browser to inform you about the setting of cookies and decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find this information for the respective browsers at the following links:
If you do not accept cookies, the functionality of our website may be limited.
Use of Google (Universal) Analytics for web analytics.
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC ( www.google.de ), for the purpose of website analysis. Google (Universal) Analytics uses methods that enable analysis of your use of the website, such as cookies. The information automatically collected about your use of this website is generally transmitted to and stored on a Google server in the USA. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will generally not be merged with other Google data. The data collected in this context will be deleted once the purpose for which it was collected has been fulfilled and we have ceased using Google Analytics. Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here . Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection. You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de . This will prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google. As an alternative to the browser plugin, you can click this link to prevent data collection by Google Analytics on this website in the future. This will place an opt-out cookie on your device. If you delete your cookies, you will be asked for your consent again.
6/ Contact options and your rights
As an affected party, you have the following rights:
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
Right to Object
Where we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.